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Slowdown of online accessions to the vaccination campaign of those over 80 in Lombardy, and the reason, explained by the Region, is a blocking the sending of sms response from Tim, who was asked to fix the problem. After the first stage of record, the message is sent with a security code that must be entered into the portal to end the membership. But the text message doesn’t arrive on time time is running out to finish the registration and you have to re-enter the queue. Behind 90-100 thousand people. “People have to be calm. Everyone over 80 will be vaccinated. There is no rush, “said the vice president and welfare councilor for the Lombardy region. Letizia moratti, falling into the umpteenth error. However, at the end of the day, online subscriptions exceed the quota 137 thousand, to which must be added 5,628 reservations in pharmacies and 514 for general practitioners.
At 2:45 p.m., therefore, one hour and three-quarters after the opening of the accessions, they had been completed 9399 via portal, 1,141 in pharmacies and 79 through family doctors. There were 114,900 people queuing in line. On the Region’s website and on the dedicated Facebook page, the tam tam started from 1 pm, when the service began: the text message to confirm that the reservation did not arrive, impossible to continue and finalize it. A problem that has prevented many, mostly elderly relatives to vaccinate, from completing the registration process, which is useful for setting the appointment of the next administration.
In the portal for a long time without warning, without explanation. From the Department of Social Welfare they explain that the portal “has no problems” and is not on tilt: there are slowdown problems because “Tim cannot send the reply SMS”, but -an agency reports- “the telephone company is solving the problem“It is a pity that the system does not save memory of the open positions, so all those who have encountered the” problem “have to start the wait again. At a certain moment an alert arrives indicating” slowdowns “and asks reconnect, but when you do you find yourself in front of a wall even of 100 thousand people.
Say it Barbara, “I only had 3 thousand users in front of me, the SMS did not arrive and once it arrived it could no longer be used, so the system kicked me out and now in front of me there is 45,500 people“An alternative is to enter the landline number instead of the mobile phone, in this case obviously the SMS is not requested but there is no certainty that it will be called again or proof of having made the request (the SMS is for this) One user writes: “Give the landline number of the house and then wait for the elderly person in question to listen and respond promptly. Unfortunately, it is not an effective solution for everyone.” Also the toll-free emergency number for Coronavirus 800.89.45.45 in Areu has registered thousands of visits. Vaccination will begin on February 18 with citizens over 80 years of age.
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