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Good Morning,
I am writing to you tell you briefly what happens right now if you have a child who goes to school and you have to do a swab. The story of the result at 11 pm
Yesterday morning my doctor asked to do a swab for my son by the presence of some symptoms. I register on the ats-insubria portal as requested and a reservation code is issued to me. We go to the Circolo hospital: apart from the almost total absence of information to understand where to go, in the end asking the staff (very friendly and very helpful) we arrivedaccess viale Borri. Present a line created within the CUP, the person on duty (I think security guard, I don’t know), in addition to catching a fever and not looking at the result (my son had a fever of 38 yesterday morning), when asked “We have a reservation and he says that they will call us from acceptance” the answer was “it is useless, everyone has reserved, stand in line”
Well, after an hour or so of the queue moving quite smoothly, people start to get up and some people stay outside in the rain.
Result: slide .. get closer .. people are underwater outside. Okay, let’s compact the tail on social distancing. Statistically, at least 9 people present will likely have Covid and will tell us to get closer. Expect the best…
I made a buffer, let’s go home.
There are signs that explain that when registering and being school, the results will be sent by email before 23:00.
Obviously nothing was seen at 11pm. This morning (Saturday) there is still no mail. I look for a phone number to call and I find this sentence on a link on asst-settelaghi.it:
The result of the analysis will be uploaded before 11:00 p.m. on the same day in the Electronic Medical Record and there he will be consulted immediately by the parents and by the General Physician and by the Pediatrician of Free Choice.
Ok, I will have misunderstood (not so), I go to the health file link and find a direct link to the test results. Finally something well done. Request the tax code, last digits of the health card and phone number I try with my son’s tax code … error with the warning that I have a maximum of 3 attempts. I’m not sure what happens after 3 tries because I’m not using a password, so what will they do? Do you disable the health card? I do not want to know
I use my data, maybe being a father, my son’s results are there. With my data I can log in. Result: Currently there are no reports related to tests for COVID-19
Fantastic! Will there be a number to call? You are always on the same link as before.
I call … I explain and they answer me … they will arrive in 24/48 hours, maybe 72 hours, but we know it from users. We do not have a number to call to inform us
Now I wonder … wouldn’t it be enough to write on the posters “results in a maximum period of 72 hours by accessing this link?”
Why cheat and waste people’s time?
Not enough toner for the printers to remake the signs?
Greetings
Sandro Abramo
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