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Poste Italiane down and PostePay down on December 15. More and more users report problems and breakdowns Italian mail Tuesday in the morning. Both from the application and from the website, users cannot access their accounts. In addition, there are several services subject to malfunctions, especially for the PostePay and BancoPosta applications.
Reports have started to appear on the site. Downdetector already around 8.30am on Tuesday, but the outages exploded at 9.30am when more and more users complained unable to login to your checking account Posta Bank or yours Subsequent payment. At the moment, Poste Italiane has not issued any communication explaining the current failure, nor about the resolution times. At first, the problems were found irregular in the Italian territory, but after 10 a.m. M. bad service has spread throughout Italy with special concentration in large cities and urban areas. Numerous users have tried to contact Poste Italiane customer service, with the sole result of obstructing it.
Update 11:50 am
Overwhelmed by complaints sui social Poeste Italiane began to reply to users at least on Facebook, but in a very general way: “Hello, we inform you that we are working to solve the problem as soon as possible. We apologize for the inconvenience and invite you to repeat the operation later. Thanks for the advice“.
On Twitter, on the other hand, Poste Italiane responds: “Hello, we confirm that there are updates in progress. Please try again later.“. Meanwhile, an equally generic response message appeared in the BancoPosta application:”Update in progress. We work to offer you a better and better service. Try later“.
Therefore, Poste Italiane officially confirm have general technical problems throughout the Italian territory, but still does not offer any information on when will they be resolved.
Poste Italiane down and PostePay down: what happens
According to users, the problem is the lack of connection and the inability to log into their accounts. Many discovered that they had obtained the wording “error 500“Trying to access the Poste Italiane services from the desktop, but also from PostePay application me BankPosta. Other users report “error 502Also in this case an error generated by problems with the servers. Interruptions in access even for the application PostID to use the SPID. Other users instead complain GC01 error, which indicates the lack of recognition of the access credentials.
In addition, it is impossible to make any type of payment through the applications and verify the success of incoming and outgoing card transfers and recharges.
Poste Italiane below: what error 500 and GC01 mean
In the event of a website downtime, the reported errors from 500 to 511 indicate server problems as well as GC01 error indicating that the site did not find the login credentials, such as username and password.
the down from Poste Italiane of December 15, therefore, could be related to problems with the Poste servers, which have suddenly become unreachable, and we will have to wait for a maintenance intervention by the technicians to restore all services, both from the desktop as from the application. Meanwhile, Poste has not issued press releases on ongoing inefficiencies and repair times.
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