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Could be considered a historic day this Monday, February 15, given that the region most affected by the pandemic opened today to the Covid vaccine stocks. Or rather, to pre-accessions, as is already the case in some other Regions (here you will find all the information on how it works). Too bad the debut was all to forget.
What happened to the reservation system of the Lombardy region?
Slowdowns, inefficiencies, site on tilt. A regrettable debut of the pre-registration system developed by Lombardy region for people over 80 (including everyone born in 1941). The reason, explained by Pirellone, is a block sending of text messages by Tim, who was asked to fix the problem.
After the first phase of registration in the leader dedicated to pre-accession to vaccination for people over 80 years of age, in fact a message is sent to the telephone number indicated with a security code that must be entered in the portal to finalize the application. But if the SMS does not arrive on time, the time to complete the registration expires: you lose everything, you have to return to the queue.
The system was opened at 1 pm At 2:45 pm, 9399 had been completed through the portal, 1,141 in the pharmacy and 79 through family doctors. There were 114,900 people queuing in line. Those who made it through, but then did not receive the confirmation text message, were seen ignored by something like 100,000 people in a few seconds.
For hours without official communication, apart from new Lombard Councilor for Well-being, Letizia Moratti, that just before had reassured the citizens saying “People have to be calm. Everyone over 80 will be vaccinated. Don’t be in a hurry ”(here the guide and the dates Region by Region).
Is it Tim’s fault?
From the Department of Social Welfare at one point they explained that it was not the portal that went crazy, but that the slowdown problems were due to the fact that “Tim can’t send the reply SMS.” Failure of the telephone operator and not of the Region’s computer system, then?
The thousands of Lombards who tried in vain to register and who broke into Twitter with complaints and grievances do not care. At the end of the day, online subscriptions exceeded 137 thousand, to which are added 5,628 reservations at pharmacies and 514 for general practitioners.
Tim is working to restore service. If the problem persists, you can try to enter the system, once the portal registration has started, the number repaired (assuming you have one) instead of the mobile phone, because in this case, obviously, the SMS is not requested and must be called. But the risk would be another: not to be called again, once again losing priority.
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