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Bad news for sports and culture lovers. Prime Minister Giuseppe Conte has signed a new decree proposing a situation similar to that of March. In fact, as of today, Monday, October 26, all gyms, swimming pools, theaters and cinemas will be closed. This scenario will continue until November 24. Those who had taken advantage of the reopening to return to training or enjoy a show, wonder what will happen to their subscription. Here’s how to get a refund for your gym and theater subscriptions after the new DPCM.
Pools, gyms and sports facilities
How to get refund of gym and theater subscriptions after the new DPCM? To answer this question, it is necessary to go back to the Relaunch Decree. The norm clarifies the rights of the clients of swimming pools, gyms and any type of sports facility. In case they could not use the services already paid for due to the first block, they could request a refund. The only requirement was to show the purchase title or subscription contract. As an alternative to reimbursement, the sports facility manager could issue a voucher.
This was usable within a year after the end of the restrictions. However, many have wondered how to behave in case they no longer want to go back to the gym. In this circumstance, consumer associations recommend that you request a refund. If the gym or pool manager does not accept, it is necessary to send a registered letter or a pec for formal notification.
The case of concerts and other shows
The case of concerts and other types of shows is somewhat different. The event organizer can issue a voucher for an amount equal to the already paid ticket, which he was unable to use. However, it is not possible to force the voucher holder to use it for another artist’s concert. If the artist’s originally planned performance is canceled or postponed to a date after the voucher is valid, the organizer must immediately provide the refund.
