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After the emergence of Coronavirus, GameStopZing Italia has reopened stores in some regions in accordance with the provisions of individual municipalities, pending the general reopening on May 18. The company also has invested in e-commerce to improve the online sales service and better meet the needs of consumers.
GameStopZing Marketing Director Maximiliano Donzelli comments on the current situation and reaffirms the work carried out by the group to improve services: “This particular historical moment compromised all production activities, as well as the supply of goods and services, especially non-primary ones. We have often heard of difficulties and longer than normal delivery times involving almost all companies, some of which have also suspended service. At GameStopZing, thanks in particular to the valuable contribution and close collaboration of our logistics partners, we have reacted and acted to ensure continuity of service for all our customers through a significant improvement in e-commerce. This has allowed us to be punctual in delivery times of up to 90% of cases, despite the difficult period and the exponential increase in online sales. We have guaranteed and will continue to guarantee punctual service to our clients to ensure that their passions continue to grow.“
To date, it is still not recommended to leave, except for strictly necessary reasons and, in any case, avoid meetings and respect security measures. Therefore, electronic commerce remains a fundamental purchasing channel. continuing to cultivate one’s passions without jeopardizing one’s health and that of others. Among the services offered by the company at this delicate moment, the possibility of converting the deposit of the games ordered in stores into a gift card, so that you can take advantage of the credit to buy online the products already reserved, stands out.
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