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Italian and worldwide users have encountered serious problems when using DAZN, the platform that broadcasts sporting events in live broadcast on smartphones, tablets, computers and all other compatible devices. Over the course of Saturday night, along with various events included in the DAZN schedule, the service presented several problems: from accessing the application to watching games without interruption. Among the races scheduled in DAZN, also in Italy Juventus-CagliariInstead, it is available seamlessly on DAZN1, the channel included in the Sky package for those who have subscribed to the Sky-DAZN offer.
DAZN not working: error 10-000-000
The technical problems were confirmed by the streaming platform itself through a message published on its social channels in German (Germany is one of the countries where DAZN has obtained the television rights to various contests).
DAZN community, sorry for the technical problems. We have recorded your comments and are working to resolve them.
Only after more than two hours from the beginning of the cuts, an official communication arrived also for the Italian users.
Hello, we are trying to restore the Juventus-Cagliari vision in the APP as quickly as possible. Try logging in again and enter your credentials again.
The experience reported by users is almost the same all over the world. Those who had already logged into the application were unable to start seeing a new event, those who were not yet authenticated were unable to access the application in any way (encountering error code 10-000-000). The complaints, especially on Twitter, came from all the countries where the DAZN service is active: from Japan to Germany (the countries where the streaming service has been present the longest), from Spain to Italy. Only with the passage of minutes -after more than half an hour from the start of Juve-Cagliari- some subscribers were able to overcome the problems and access the vision of the facts.
Among the poster matches scheduled on DAZN, Juventus-Cagliari and Atlético Madrid-Barcelona stood out, available for Italian clients, but also Hertha Berlin-Borussia Dortmund, an evening preview of the Bundesliga that the German fans could not follow from the beginning.
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