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Bologna May 13, 2020 – Coffee is restaurants, the reopening it is served in Emilia Romagna. Assemblies and buffets disappear from the menu. After those established for bathroom facilities, hotels and other accommodation facilities, they are ready guidelines, homogeneous across the region, to counter the spread of the Covid-19 epidemic in light of the resumption of food and beverage administration and take-out and consumer activities on-site (restaurants, bars, pizzerias, piadinerias, sandwich bars, kiosks, etc.) set for next Monday, the May 18after more than two months of confinement.
Also read “The coronavirus is weaker” – The rules on the beach – Who will reopen on May 18
A protocol of shared norms, prepared by the Regional Department of Tourism and Commerce, in collaboration with the General Directorate of Health and Personnel, Health and Welfare of the Region, trade associations, unions and municipalities in the area, in full compliance with the measures. . security for prevent the risk of contagion both for the clients and for the personnel of the structures in question, while preserving the characteristics of coexistence and peculiarity of the offer of food and wines ‘made in Emilia-Romagna’.
“We are among the first regions of Italy – declares the regional councilor for tourism and trade, Andrea Corsini – have fully and organically defined, with great teamwork, the set of measures to allow a safe restart of the restaurant business and, in general, the sale of food and beverages to the public. We did so aware of the importance of defining clear and shared indications to provide operators and adequate information for customers. Only in this way can we overcome this particularly difficult period together and come out stronger and more united than before. “
Signs and brochures
The document, among the general measures, insists a lot on customer empowerment by adopting behaviors that are respectful of security and prevention measures and by adopting by the owners of the exercises all possible communication tools aimed at clients regarding the rules of access and behavior.
In particular, merchants should report clients on the current provisions, publishing explanatory posters inside the room and making brochures available, in Italian and English.
Ban on meetings, privileged outdoor spaces
Regarding the organization of the spaces, to avoid meetings and guarantee the measures of distancing interpersonal of employees and customers, at least one meter between one person and the other, the protocol suggests favoring outdoor spaces, urging municipalities to grant new occupations of public land (dehors), in a way compatible with the urban context.
Masks, gloves and hygiene.
Personnel must be equipped with specifications personal protection equipment (Dpi), masks first, and properly informed / trained in their use. Then constant hand hygiene with appropriate products is required, while masks, disposable gloves and surface disinfectants must be available, even for a fee, to guests who request them.
Fever measurement is not required.
On the other hand, it is not mandatory to measure body temperature for employees entering the room, who are still invited to abstain from work in case of suspicious symptoms and must present a medical certificate of recovery if they have had a coronavirus infection.
Disinfection and disinfection
The shared regional guidelines, which refer to the protocol signed on April 24 by the Government and the social partners, pay particular attention to cleaning, disinfection and disinfection activities, which must be carried out at least twice a day, with particular attention to toilets, handles for banks and cabinets, refrigerators and terminals Pos.
How restaurants change
After indicating the general rules valid for all food and beverage management exercises, the protocol continues to illustrate the rules and criteria that apply to individual types of businesses.
Billboards It is reiterated that special signs must be installed at the entrance of the place, in Italian and English, to remind customers of the rules of conduct to follow. To avoid meetings, if possible, provision is made for the separation of incoming and outgoing accesses, in addition to the use of telephone and digital reservation systems with stepped assistance. The use of shared hangers is not recommended, the cloakroom service is provided only if it is possible to avoid contact between the clothes and other personal belongings of several guests, for example umbrellas.
Distance between tables – Turning to the organization of the internal spaces, the tables are distributed in such a way that the distance of at least one meter between the seated people is guaranteed, with the exception of guests who belong to the same family or who stay in the same room. , in the case of a hotel. , or in any case, all the exceptions provided by current regulations. However, the recommendation is to favor the provision of outdoor tables, through dehors or similar solutions, when possible.
Prohibited buffet and self-service – The dining room staff will obviously have to wear masks in all cases where it is not possible to maintain the space of at least one meter. Self-service buffets are prohibited, while a selection of exposed foods distributed by dining room staff is permitted.
The menu – We recommend adopting digital menus on customer devices, or alternatively menus are disinfected after each use. Table linens must be replaced at every change of customer, as well as table cleaning.
The bathrooms – Access to the restrooms should be by avoiding meetings and the restrooms available to clients should be equipped with disinfectant products for hand cleaning. To settle the account, it is preferable to use digital payment systems (credit cards, debit cards, etc.). In any case, Plexiglass barriers can be placed in front of the cash register.
The new life of bars.
Dues The rules of access to bars follow those adopted for restaurants. Then, contingent entries, information signaling, ground signaling forms, presence of a dispenser with disinfectant gel. Counter service must be carried out with an interpersonal distance of at least one meter. Exclusively do it yourself, the products for sale (pasta, pizzas, cookies, etc.) must be attended by the staff, possibly with table service. It is also distributed here to guarantee the distance of at least one meter between visitors. The tables must be cleaned and disinfected at every change of customer. Take away and home delivery is encouraged.
Bathrooms – As for toilets and payment systems, the same rules apply to bars as to restaurants. The security procedures adopted in the internal rooms must also be applied for the management of the external spaces (dehors), with special attention to the correct space between the tables and their cleaning and disinfection.
Take away food and home delivery
Takeaway food must be delivered to carefully closed suitable disposable containers, always respecting the interpersonal distance of one meter. Upon delivery of the personal product for the year and customers must wear disposable masks and gloves.
For him home deliveryIn ordering by phone or online, employees must wear a protective mask and disposable gloves and, at the time of delivery, must respect the distance of at least one meter from the customer. Electronic payment systems favored when ordering. If, on the other hand, payment is made in cash or by portable Pos, the operator disinfects the hands and Pos after each operation
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