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Cross and delight of restaurateurs, TripAdvisor reviews are being debated and shared again. The protest of the restaurant category against the reviews of specialized sites, especially TripAdvisor, on which more and more customers base their choices is certainly not new. On this occasion, the popular restaurant “L’Amorosa” in via Ravegnana, which TripAdvisor occupies the flattering eighth position out of 256, has ended up in the crosshairs of an attack of negative “concentric” reviews, all of the same tenor and published in just two days. restaurants in the Forlì area.
The Amorosa enjoys 4 and a half stars out of a maximum of 5 as a customer rating on the restaurant review site. Many praise the tagliatelle and the rabbit, but in two days a dozen negative reviews rained down with strong allusions about the staff, all interpreted in the key of the “fish” review. Although posted by different users and almost all in the first revision, they are practically all identical in the background of the text. The restaurant reacted immediately by responding to all the users involved, ordering the removal of false comments and threatening to take legal action. And there is also no lack of positive “solidarity” reviews.
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A situation that is causing discussion, given the popularity of the place. The owners and staff took it lightly with a Facebook post displaying a poster against haters who encouraged the onslaught of false negative reviews, while eating a bowl of noodles. A post that in turn has received dozens of supportive comments from other restaurateurs in the city. When contacted by the editorial staff, the restaurant preferred not to comment further on the question: “For us the case here is closed,” they explain.
