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Tuesday May 5 Codacons will hold a press conference to publicize the survey carried out in fourteen credit institutions. Not only that, because the consumer protection movement will also illustrate one complaint filed with the Bank of Italy. In fact, the association has monitored the banks’ responses to requests from companies that want access to guaranteed credit provided by decree n. 23/2020: The discovery was that of the 302 branches contacted by Codacons, 165 did not even answer the phone. “The image that emerges is disturbing. – underlines the association – and highlights the poor training of the staff of the different banks by the competent agencies (Abi and Bankitalia in the first place) that ends up, on too many occasions, in making the interests of the institutions, making the loans a real maze where companies struggle to move. “In addition, Codacons claims to have received”amazing answers“By the employees of the branches:” They have been registered and will be released during the press conference called by the association. A complaint will also be filed against Bankitalia and the banking system to monitor the behavior of credit institutions and sanction any violation of the rules. ”
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