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With more than 5 million requests the “Christmas cashback” seems to have conquered the Italians. An unexpected success, it seems, for the developers of the IO App, through which you should receive a 10% refund on expenses made until the end of the year with electronic payments. In fact, since the service’s debut yesterday, the public administration app has featured delays and interruptions that have made it impossible for millions of citizens to register.
Cashback at first, but the IO app is already crazy: requests boom
Despite the guarantees behind the inefficiencies, access to the section “wallet”Enter the details of the electronic payment methods, such as credit or debit card, that you intend to use to redeem the voucher.
The public company that manages the application, Pagopa, defended itself by explaining that the application had to manage an unexpected flow of requests that, on the day that the initiative promoted by the government began, reached peaks of 12 thousand operations per second. The public administration platform currently has 7,170,938 downloads with 400,000 new registrations in the morning alone.
“Pagopa, together with Sia spa, the technology partner that manages the portfolio section, continues strengthen infrastructure and carry out specific interventions, to allow users who have not yet been able to complete the cashback activation flow, to do so quickly, “said the government through a note.
To start enjoying the refund, those who have not signed up will have to wait until tomorrow: even if the IO app is fully operational again today, in fact, purchases made during the day will not be counted, since the platform will register payments only after midnight on the day the insertion of the payment instruments will be completed.
Cashback at first, but the IO app is already up and running: the alternatives
But if the official app has not yet been unlocked, the alternatives are up and running, that is other payment services via smartphone, such as Satispay, where the service is active for all expenses made through the App, or as Nexi Pay, which already gives the possibility of accumulating cashback for all expenses made with Nexi circuit cards.
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