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“Come on, your mother suffered cardiac arrest and unfortunately died”: this is the phone call that a woman living in Giaveno received on the morning of Thursday, September 10, 2020 from Rivoli hospital. However, it was not her mother who died, but the woman in the bed next to her.
Then, 40 minutes later, when he had already contacted a funeral home, he received a second phone call: “Excuse me, an error has occurred.” The woman, a 78-year-old woman who suffers from a chronic lung disease that forces her to breathe with a cylinder, later recovered and was transferred to a rehabilitation center.
The old woman had been taken to the hospital by her daughter three days earlier, discharged the next day and then taken to the hospital by ambulance because she could not breathe properly. Then, on the 10th, the forty minutes in which the daughter had believed dead.
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ASL To3 – says the health company – offers and renews its apologies to the family for what happened on September 10. Apologies already made over the phone, the day of the incident, by the hospital staff. The facts revealed that it was a material error, for which the doctor on duty immediately assumed responsibility: as soon as he noticed the error, the professional immediately contacted the family to reassure them about the patient’s condition, expressing the sincerest regret for what happened. “