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The Competition Authority imposed a fine of 5 million euros on Poste Italiane, the maximum allowed by law, although not dissuasive, in relation to the group’s turnover equal to 3,492 million euros in 2019, “for having adopted an unfair commercial practice in violation of the Consumer Code, consisting of the misleading promotion of service characteristics of certified delivery and digital collection service by certified mail “. The Authority communicated it in a note. For the Guarantor, Poste’s behavior causes harm not only to consumers, but also to the country’s justice system.
Failure to deliver the letters certified by the Italian post office causes “serious damage to the country’s judicial system due to delays due to incorrect notifications in the realization of trials, especially criminal ones, which result in the prescription of numerous crimes ”. This is how Antitrust underlines when announcing the 5 million fine to the group, accused of deceptive conduct in the management of the service. The Authority recalls that the issue has been raised several times in the annual reports on the state of justice.
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