Mobile Phones and Internet, Beware of Post-Holiday Price Hikes – Here’s Which ones and How to Defend Yourself



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telephone operators

Two euros or four euros more per month. Some operators were not even absent this August to prepare “remodulations”

by Alessandro Longo

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(zdyma4 – stock.adobe.com)

Two euros or four euros more per month. Some operators were not even absent this August to prepare “remodulations”

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Two euros or four euros more per month. Some operators – starting with Tim and Wind 3 – did not miss even this August to prepare “remodulations”, that is, increases, that will weigh on their customers in the coming weeks. We are in the middle of summer, this time we are doubly distracted: holidays and news about the virus; It is easy for us to miss the notices of the operators who communicate the price increases in our subscribed offers. Bad: we have, as always, only 30 days, from the communication, to eventually reject the changes and thus obtain the free cancellation.

Wind 3

Starts as of September 23 for Wind 3 pay-per-use offers. These are offers in which the user pays only for what they consume, the person who calls, the text message or the Internet; no fixed monthly fee. Now take one for 4 euros, so that it is understood as a fixed minimum tax. Therefore, the user continues to use the “according to consumption” offer (no minute packages or GB included, in short), at the same prices as before: 29 cents per minute without connection fee and with rates per second; SMS will cost 29 cents and MMS 50 cents; 99 cents of “click” for every day the Internet is accessed, limited to 1 GB of traffic.

If the user does not make traffic or earns less than the equivalent of 4 euros, he will still spend 4 euros per month. Otherwise, you will be charged for traffic that exceeds those 4 euros of mandatory traffic. Wind 3 announces that it has remodeled these offers “with the aim of guaranteeing investments and continuing to ensure quality service.” For cancellation, the procedures are the usual: A / R registered; via PEC, via customer service at number 159 or at a WindTre point of sale.

Tim

As of October 1, it is the turn of some users of Tim’s fixed network, with increases of 1.90 euros to 2 euros per month. Specifically, Tutto Voce, Tutto Voce with a loyalty discount, Tutto Voce with a special discount and Voce without limits will increase € 1.90 per month. For Tutto Voce Superspecial and ISDN Line, the increase will be 2 euros per month. Attention, the additional services will also increase. “Who is it”, which tells us on the phone screen the number of the caller, goes from 3 to 4 euros per month.

There are several increments for the “Call Notifications”, “Three-Way Chat” and “Call Forwarding” services. We review the text messages sent by the operators and the warnings on the bill to see if (and how much) it has impacted us.Other increases for the few (especially the elderly) who have a rental phone: the number of plugs increases by 49 pennies. The rent of the telephone is 1.16 euros per month, while that of the modem is 1.62 euros per month. The elderly will also be penalized for another increase: for sending the paper bill home they will pay 50 cents more per month.

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