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Jakarta, CNBC Indonesia – PT Bank Maybank Indonesia Tbk (BNII) Chairman and Director Taswin Zakaria said he respects the ongoing legal process regarding the loss of savings balances belonging to e-Sport athlete Winda Lunardi and her mother for an amount of 20,000 million IDR in the Maybank Cipulir branch.
The Criminal Investigation Agency of the National Police (Bareskrim) named the Head of Section (Kacab) of Maybank Cipulir with the initials A as a suspect in this case.
So what is the customer refund mechanism in this case?
According to Taswin, the customer’s refund policy will go through a court process to prove who is at fault.
“It all depends on the evidence in court later. Whoever is proven wrong, of course, will be responsible for returning customer funds,” he told CNBC Indonesia on Friday (6/11/2020).
However, Taswin said, the company is currently following the ongoing legal process.
“Now there are many forms of banking crime. We report this to the authorities so they can be prosecuted legally to ensure there are no moral hazard for banking, “said the former director of Barclays Bank Plc and vice president of Deutsche Bank AG Jakarta.
The company is currently conducting further investigations into the possible involvement of other allegedly involved parties.
“Maybank is also here as a reporter asking for legal protection and investigating the possible involvement of parties other than internal parties,” he continued.
The case of the loss of client funds stems from a report by Herman Lunardi, Winda’s father on May 8, 2020. The report is registered as LP / B / 0239 / V / 2020 / Bareskrim.
Bareskrim Polri’s director of special economic crimes, Brigadier General Helmy Santika, said the case was included in the investigation process. He also confirmed that the police had named the suspect on behalf of A, the head of the Cipulir Maybank branch as a suspect.
The suspect is currently being temporarily detained by investigators at the Tangerang District Prosecutor’s Detention Center.
“Yes, that’s true,” he said when confirmed by CNBC Indonesia on Friday (6/11/2020).
To date, the police have not yet examined how the suspect committed the crime. This is because the police are still investigating the suspect’s testimony to trace the assets of the cash flow. In addition, investigators have also confiscated various property belonging to the suspect.
Previously, the victim Winda visited the Criminal Investigation Unit of the National Police to find out the progress of her case, saying that she had just realized that her savings balance had disappeared since last February, as quoted by CNN Indonesia.
The perpetrator, he said, took tens of billions of dollars in savings for himself and his mother. At that time, there were only hundreds of thousands left in his savings.
Winda said that she had raised the money for about 5 years.
“We have been saving for 5 years. So since 2015 we have been saving. [Rekening koran tiap bulan] we succeeded, so what is suspected so far is that the checking account we obtained turned out to be a false checking account, “Winda told reporters at Police Headquarters on Thursday (11/5).
Bank Maybank Indonesia is one of the leading private banks in Indonesia, part of the Malayan Banking Berhad (Maybank) group, one of the largest financial service provider groups in ASEAN.
The official website notes that Maybank Indonesia was previously called PT Bank Internasional Indonesia Tbk (BII), which was founded on May 15, 1959, obtained a license as a foreign exchange bank in 1988 and listed its shares as a public company on the exchanges. Jakarta and Surabaya securities (now merged to become IDX) in 1989.
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