Passenger experience in the middle of the queue at Soekarno-Hatta airport

YAKARTA, KOMPAS.com – A photo showing a long line at Terminal 2 of Soekarno-Hatta International Airport suddenly went viral on Thursday (05/14/2020).

The queue is said to occur after 04.00 WIB. While at 05:00 WIB, the queue claimed by PT Angkasa Pura II (Persero) has not happened again until now.

PT Angkasa Pura II, through its press release Kompas.com receive, report that the queue occurs at the travel document inspection post.

A potential passenger named Tri Handayani shared his experience with Kompas.com while in the middle of the crowd.

Tri revealed that he arrived at the airport at 0400 WIB to fly to Ternate related to the spice business.

Also read: Viral photo queue at Terminal 2 of Soekarno-Hatta airport, this is the app to keep distance at the airport

“It is annoying. At first I thought it would be quiet. We arrived at the airport at 4 in the morning because the flight schedule was at 7 in the morning. But until Terminal 2E, it turned out to be a queue for put on screen passengers are really long, “Tri said when contacted Kompas.com, Thursday.

Tri said he could only board the plane at 0730 WIB. 30 minutes late from the previous schedule.

The airline he was traveling on, Batik Air, had to postpone the departure time due to the length of the flight’s passenger inspection queue.

There is also an inspection process mentioned by Tri that includes the verification documents required by airline officials.

DOCK. ANGKASA PURA II Quiet condition at the travel documents checkpoint located in Terminal 2 of Soekarno-Hatta International Airport, Thursday (05/14/2020).

“Keep queuing again to be validated by the healthcare team to check temperature, saturation, pulse and document verification. In addition to the Covid-19 test results I’ve done before,” Tri said.

It revealed that the majority of the passengers on the plane were Lion Air Group passengers because there were three lines online for document verification and status validation.

Tri said the tail condition was significantly different compared to before the coronavirus pandemic.

Also read: IATA rejects physical distance rules on airplane seats

He was surprised when Large Scale Social Restrictions (PSBB) did, in fact, many people carry large luggage at the airport.

“Right now the plane filled 81 people in total,” Tri said.

Regarding the queue, the Senior Manager of the Communications and Legal Affairs Branch of Soekarno-Hatta Airport, Febri Toga, said that the AP II staff made a total effort to comply.

However, there are many potential passengers arriving at Terminal 2, Gate 4.

“The queue at the document verification post will begin at 0400 WIB. Prospective passengers have airline tickets for flights between 0600 and 0800 WIB,” Febri said in a press release received. Kompas.com, Thursday.

“Between these hours there were 13 flights with almost the same departure, namely 11 Lion Air Group flights and two Citilink flights,” he added.

Also read: Viral photo queue at Terminal 2 of Soekarno-Hatta airport, this is the explanation of AP II

Complete checkpoints of travel documents because potential passengers must verify the integrity of the documents as a condition to be able to check in.

There are also verified documents including airline tickets, official certificates and free Covid-19 letters.

Also read: Current Lion Air Domestic Routes and Aircraft Passenger Conditions