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DIY NEWS – After 10 pre-job card batch closed, pre-job card implementation management now features live chat feature on dashboard.
It is now easier for participants to complain if they encounter obstacles. This was revealed by Fitriya, participant of the sixth batch of pre-employment cards.
“It used to be difficult, there was no live chat feature. Wave 10 was shut down so it’s easy to report if there’s a problem,” he said when contacted. DIY News, Monday, October 12, 2020.
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He conveyed that the hurdle he faced was the certificate not showing up on the board, even though he had completed the training.
After he got in touch with the live chat, the customer service also provided a solution to the problems he was facing.
Also read: It could be an alternative to pre-employment cards, just follow the JPS of the Ministry of Manpower first! They are not bad incentives
“It turns out that we have to give a rating where we bought the coupon. After receiving a rating, the certificate did not take long to appear,” Fitriya said.
Even if the incentives are not disbursed, according to him, this problem can also be reported.
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