Consumer Story sues DFSK Glory 580 can’t stay strong Nanjak: car until it backs up again



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Jakarta

Customers of the DFSK Glory 580 complain that their car cannot go uphill. A total of seven DFSK Glory 580 consumers sued DFSK Indonesia and six other parties as authorized DFSK distributors and workshops due to this issue.

One of the DFSK Glory 580 1.5 Turbo CVT consumers who filed the lawsuit admitted that he had experienced unpleasant incidents with his car twice. In fact, they tend to carry the risk of damage.

“Regarding the lawsuit, it has actually been too long. I (experienced) incidents in 2019, 2019 around June and September. I experienced it twice. I still had repairs (repaired by the dealer) at the end of 2019,” he said one of the DFSK Glory 580 1.5 Turbo customers. CVT, who did not want to be identified when speaking to detikcom by phone, Friday (4/12/2020).

He considered the incident he experienced when his car could not get on very dangerous. In fact, at that time his car was not full with a total capacity of 7 people, his car was only full with four people, two of whom were small children.

The Chinese automaker DFSK participated in the animation of GIIAS 2018. The Glory 580 became a challenge for the Honda CRV.DFSK Glory 580. Photo: Rachman Haryanto

The customer shared his experience when he brought the DFSK Glory 580 1.5 Turbo CVT to a mountainous area in West Java. On narrow uphill roads, the car could not climb until it was withdrawn to start the climb.

“Luckily it was behind empty. So I went down, went back to the bottom. I went back, then went back up to take a square,” he said.

“So the story goes that I went up a slope, then there was a car in front, the road was narrow, so it stopped. Then I wanted to ride the vehicle again and did not get in. When I didn’t go up, I finally got off first, took a square first and took a walk. The top of the blank is simply raised. It’s dangerous, “he explained.

He stressed that the incident was not a driving ability issue. “I conclude that temporarily, as said by Mr. David (David Tobing, the attorney for the seven consumers of DFSK Glory 580), there is a production defect in the CVT 1.5 (turbo) unit,” he said.

This consumer along with six other people demanded compensation from DFSK. Through their attorney David Tobing, seven 2018 DFSK Glory 580 Turbo CVT consumers sued PT Sokonindo Automobile and six other parties as authorized DFSK dealers and workshops. The claim is registered by an electronic court (online) in the South Jakarta District Court with registration number: PN JKT.SEL-122020BS2 dated December 3, 2020.

DFSK was sued for being responsible for providing material compensation equal to the full purchase price of the consumer’s vehicle. The material compensation demanded by the consumer is IDR 1,959,000,000. Furthermore, consumers are also demanding intangible compensation of IDR 1,000,000,000 with a total intangible loss of IDR 7,000,000,000. The total demands for material and intangible compensation reached Rp. 8,959,000,000.

“As for the amount of the loss, the concept is that we propose (a claim that) is defective. Then based on the Civil Code, you must return the purchase money. We add each different purchase price because the time was different . There were those who bought it. Early 2019 and others. In total, 7 times more than every time you buy (for a total of IDR 1,959,000,000), “David told detikcom, on Friday (4/12/2020 ).

Watch video “DFSK Glory 580 review: Chinese car with 1.5L turbo engine
[Gambas:Video 20detik](rgr / din)

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