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Seven customers of DFSK Glory 580 Turbo CVT were aggrieved and filed a lawsuit against PT Sokoindo Automobile as the DFSK Brand Agent (APM) in Indonesia.
PT Sokoindo Automobile finally gave its official response to detikOto, on Friday (4/12/2020).
“With regard to the news on the DFSK Glory 580 consumer lawsuit, first of all, let us apologize and sympathize with the inconvenience experienced by our loyal customers. PT Sokonindo Automobile also intends to resolve these legal issues to the best of our ability, including the resolution of experienced complaints, with consumers in order to reach a consensus and make these consumers’ journey fun again, “said Achmad Rofiqi, public relations and media manager for PT Sokonindo Automobile.
As for the inconvenience experienced by consumers of DFSK Glory 580, Rofiqi continued, DFSK will do its best to resolve this issue to the best of its ability, including resolving complaints experienced with consumers to reach consensus and make the journey of these consumers is again pleasant.
Furthermore, it was said that the legal charges brought against PT Sokonindo Automobile and related parties had been confirmed by legal parties of PT Sokonindo Automobile. However, so far DFSK has not received a copy of the lawsuit from the court. However, DFSK ensures that they follow the applicable legal process.
 DFSK Glory 580 Photo: Lamhot Aritonang |
“Once again, DFSK would like to thank our loyal customers for their attention. This can certainly be a contribution and make DFSK even better in the future,” said Achmad Rofiqi.
PT Sokoindo Automobile warrants that all vehicles produced by DFSK, including the DFSK Glory 580, have passed the test at the Motor Vehicle and Roadworthiness Certification Test Center (BPLJSKB) and have received a Type Test Certificate (SUT ) of the government. In addition, DFSK Glory 580 has also received the highest level of safety assurance (5-star safety) from C-NCAP and has met EURO-4 standards, and is marketed in European countries such as Germany and Spain.
Watch video “Chinese car DFSK I-Glory Auto: human price, abundant features“
[Gambas:Video 20detik](lth / din)
