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Jakarta, CNN Indonesia –
Rizieq Shihab, leader of the Front of Islamic Defenders (FPI), returned home after 3 years living in Saudi Arabia. The fly toward Soekarno Hatta Airport, Tangerang, to cheers from the crowd, resulting in a serious traffic jam leading to the airport.
Aside from the hustle and bustle of the enthusiastic Rizieq supporters who picked them up, airport officials, airline crews, and potential passengers who were scheduled to fly that morning, Tuesday (11/10) were trapped.
As a result, there was a massive delay that caused the airline to be forced to reschedule flights (reschedule) or refund airline tickets (refund) for potential affected passengers.
The director general of Air Transport at the Ministry of Transport, Novie Riyanto, said that at least 5,951 potential aircraft passengers were affected by the traffic jams that welcomed Rizieq’s return.
From there, Novie noted that 263 flights experienced flight delays or to delay up to 1-4 hours.
Not only did it affect airlines and passengers, airport operators were also affected, he said that the six airports operated by PT Angkasa Pura II (Persero) had requested an extension of operating hours due to the delays that occurred.
He also pointed out the damage to airport facilities, namely two sets of chairs in the arrivals area and the plantations in Terminal 3 of Soekarno-Hatta airport.
However, Aviation Observer Gatot Raharjo assessed that the series of economic losses suffered by passengers and airlines as a result of the Rizieq collection was much greater than that experienced by airport operators.
This is because flight delays that occur at one airport cause a number of disruptions at other airports because the aircraft used are connected to other routes.
“For example, planes from Jakarta to Surabaya, continue to Bali and so on. to delaynot only in Jakarta, but also in other cities, “he said CNNIndonesia.com, Wednesday (11/11).
Not to mention, the loss of the airline to cover the accommodation of affected passengers by providing flexibility reschedule or refund.
Of course, refund it will make the airline’s pockets fall more and more amid low airline occupancy.
Operating costs will increase automatically. Gatot said that the waste of avtur fuel from the plane that had been prepared and the cancellation of passengers was a factor that caused the airline to lose money.
He admitted he was concerned and compared the condition of an airline that had fallen on a ladder. Unfortunately, due to falling revenues, hectic price cuts to attract a limited number of candidate passengers, he now has to bear the loss of operational disruptions.
According to National Association of Air Carriers of Indonesia (INACA), currently airlines only fly with a capacity of around 30 percent of normal or 2.5 million passengers per month. That figure is far from the past 2019, which was around 8 million people per month.
“Poor airlines. At the time of the corona pandemic, revenues had fallen and operating costs had to be reduced, added to this condition (yesterday) there will certainly be additional costs,” he added.
For passengers, the potential loss incurred is not just a flight that experiences it to delay. But also, the next flight for those who transit or buy a roundtrip ticket on the same day.
Not to mention, delayed or canceled community activities are also another handicap, especially for those flying for commercial activities.
Seeing the magnitude of the losses suffered, Gatot regretted the incident. According to him, the security forces and airport administrators should have been able to anticipate this.
[Gambas:Video CNN]To H, unlike unpredictable disasters. In fact, coordination can be done by the airport in conjunction with the police, so that massive build-up can be avoided.
If you have this, in the end the airlines, the community, including the airport operators, must suffer losses.
“Yes, you can only suffer losses. Who will make up for it? Because it’s the masses. Think about it. Force Majeure, although in fact it could be conditioned before by state and airport security agents, ”said Gatot.
Aviation observer Arista Atmajati also questioned the willingness of the airport administration to simulate mitigating the risk of this incident.
In addition, it assessed that the massive disruptions were not unprecedented, such as floods or blackouts that had disrupted the airport system as a whole.
In fact, if management had done a simulation beforehand, the crowd could be addressed to minimize passenger and crew delay.
For the aviation industry, he said, the type of disruption that is affected the most is aircraft rotation. As a result, the airline’s flight hours, which should have been full, were cut by 5-6 hours.
Of course, there are potential losses, but the calculations cannot be done overnight. Reflecting on his experience working in airlines for more than 20 years, he certainly predicts that the losses incurred by airlines will not be too significant.
Arista estimates that the airline’s loss is only 5 percent of normal revenue. “It’s only a few hours, if it’s only 5-6 hours, it’s a little (loss),” he said.
He only hopes that in the future management will be more alert to face similar disruptions.
Separately, several airlines said they had not calculated the amount of losses due to the crowd picking up Rizieq.
PT Garuda Indonesia (Persero) Tbk, on the one hand, admits that it has not done any calculations because it is still focused on serving the needs of passengers. “We have not yet collected data. This remains the focus of passenger affairs,” explained Irfaniaputra, Garuda CEO.
Lion Air Group Strategic Corporate Communication Danang Mandala Prihantoro said that since 04.00-12.00 WIB, Tuesday (11/10), there has been a delay in departure with an average delay of 72 minutes on Lion Air and 62 minutes on Batik Air due to waiting for several trapped passengers. congestion.
Meanwhile, the number of departures from Soekarno Hatta Airport during operating hours was affected by as many as 43 flights. It consists of 17 Lion Air flights and 26 Batik Air flights.
However, Danang was unable to mention the total losses incurred. “In this regard, I still cannot provide information,” he concluded.
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