October’s free electricity tokens can be claimed, here’s how

JAKARTA, KOMPAS.com – An electrical stimulus can be claimed in the form of free tokens for Domestic Customers with 450 VA power, 900 VA subsidized, and Social and Small Businesses of 450 VA for the period September 2020.

This is in line with the decision of the government and PT PLN (Persero) to extend the stimulus policy until next December.

So far, PLN has not changed the method or scheme for claiming free tokens.

“The distribution of the electrical stimulus for October was the same as the previous month due to the nature of the extension,” PLN Vice President of Public Relations Arsyadany G. Akmalaputri told Kompas.com, Thursday (01/10/2020).

Therefore, claims for free tokens can still be made via the official PLN website or WhatsApp.

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The ways to access the stimulus through the website of the state company are as follows.

• Open www.pln.co.id and then select the Stimulus Covid-19 (free / discounted tokens) menu.

• Enter customer ID or meter number.

• The free chips will be displayed on the screen.

• Customers only need to enter the free token in the meter according to the customer ID.

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Meanwhile, stimulus claims through the WhatsApp service can be made in the following ways.

• Open the WhatsApp application.

• Chat on WhatsApp at 08122-123-123, follow the instructions, one of which is to enter the customer ID.

• A free tab will appear

• Customers only need to enter the free token in the meter according to the customer ID.

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Meanwhile, to reach customers in remote areas, PLN will also work with government officials at the district, village, and sub-district levels to ensure that electricity assistance is accepted by the community during the Covid-19 pandemic.

Customers can also visit PLN service offices around Indonesia or through Contact Center 123 for more information.

For information, the number of tokens delivered is 100 percent of the highest average number of customer usage between January and March 2020 for 450 VA power customers and 50 percent for power customers of 900 subsidized VA.

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