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Twitter is closing its service that allows it to use the social network through text messages.
Twitter was originally created with the 140-character text message limit in mind. So it was even based on top of SMS in 2010.
Last year, Jack Dorsey’s account was hacked, and the people behind it used Twitter via the SMS feature to tweet not-so-subtle insults from their account. Later, the company disabled the redaction function for this service in selected regions.
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In a statement, the company said it is shutting down the service as there are many vulnerabilities in the SMS model:
We want to continue helping people keep their accounts safe. We have seen vulnerabilities with SMS, such as those we share in september 2019. We have deactivated our Twitter through the SMS service, except in some countries. If you were using Twitter by SMS, we recommend you log in to twitter.com or download our mobile application to enjoy the full Twitter experience. Everyone will have access to important SMS messages necessary to log in and manage their accounts.
We want to continue to help keep your account safe. We have seen vulnerabilities with SMS, so we have deactivated our Twitter through the SMS service, except in some countries.
Everyone will have access to important SMS messages necessary to log in and manage their accounts.
– Twitter support (@TwitterSupport) April 27, 2020
Although the social network did not specify the countries where Twitter via SMS will remain active, Aditi Agrawal, a journalist from Medianama, confirmed that he is working in India from now on.
Try again
– Aditi Agrawal (@Aditi_muses) April 28, 2020
Twitter via SMS may not have many participants in general, but the service can be useful when there is an Internet shutdown and you want to receive updates from official accounts. Case in point: the closure of the Internet in Kashmir in India.
Although the company is right about the security gaps in SMS, it is important to keep in mind that in situations of low or no connectivity, we must trust the traditional means of information.
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