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Delhi government officials confirmed that the website was blocked due to a strong onslaught and the flaw was corrected.
NEW DELHI: The Delhi government’s initiative to reduce overcrowding outside liquor stores by issuing electronic tokens (you could reserve a time to buy the drink without having to wait in long lines) did not work because the department’s website Excise duty was blocked due to heavy load on Thursday night. .
Thousands of people standing outside vending machines across the city said they had been trying to access the website since Thursday, but decided to go out and stand in line for their shift when the online The link did not open. Delhi government officials confirmed that the website was blocked due to a strong onslaught and that the problem was fixed.
Lucky people with electronic tokens line up hours before their schedule
While some said the link did not work on mobile phones, but rather opened easily on computers, others said they quit after trying for several hours.
“I must have tried to open the link at least 100 times on both my mobile phone and my personal computer. When it didn’t work, I decided to stand in line to buy liquor,” said Pranav Gupta, a resident of Saluda a Vihar in East Delhi. It took her over three hours to shop for her favorite brands.
A senior official said some electronic tokens had been issued for Friday, as well as for Saturday and Monday. “But we cannot share the total number of electronic tokens issued due to the flaw in the system,” said the official, requesting anonymity. The failure, however, remained until the time this report was presented.
The Delhi government’s excise department launched a new website: qtoken.in – Thursday to help consumers book a time and get to liquor stores at the right time to avoid long lines. The decision to start the token service was made after a large number of crowds were observed in the limited number of liquor stores that were allowed to operate after relaxation at closing to revive economic activity. The liquor stores had been closed since the national closure was announced on March 24.
In the first three days, fewer than 80 stores were able to open for a restricted number of hours, while the government had given permission to 172, who were complying with the closing regulations. In addition to starting the token system, where the consumer can reserve the slot at their nearest store by providing basic details such as the name, contact number, address and number of a government document for identification, the department of Excise duty also instructed store managers to bar stores, allow multiple lines, and deploy quarterbacks to manage the crowd and maintain social distance.
However, long lines outside liquor stores seem to have become a permanent feature in Delhi. People were found lining up outside the stores since early morning. In fact, those who managed to obtain the e-token tried to be early risers and queued hours before the scheduled time.
“I have been here since 9.30 in the morning, even though I had the 11.30 in the morning hours. As stores generally sell out quickly, I arrived early to buy my favorite brand,” said Amardeep Singh, a resident of Govindpuri, outside. from a store near Kalkaji Bus Station.
Only those who applied for the electronic token on Thursday afternoon when the website launched got the token for Friday. Those who were lucky on Thursday night or early Friday morning got the job on Saturday or Sunday. Only 50 tokens are issued for space per hour in each store.
“There is high demand because the website was still crashing. I had to update almost 100 times before I could get the token,” said Prem Kumar, an employee at a security company. Speaking to journalists, the Delhi Health Minister confirmed that the website was inaccessible due to the strong fever. “We are working to solve the problem,” he said.
While the Supreme Court on Friday spoke in favor of home delivery of spirits, sources said the Delhi government had already made a decision in principle to start the installation. “The excise department has been asked to make a web portal and mobile app for the facility. A standard operating procedure is already being drafted and we could take the service of food delivery platforms for that purpose,” said an official. .
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