IRCTC The e-ticketing website, irctc.co.in, and the IRCTC Rail Connect app have been updated! Railways Minister Piyush Goyal has unveiled a more passenger-friendly version of the site and the IRCTC train ticket booking app. Indian railways Passengers can expect a more personalized, faster and smoother ticket booking experience with the updated website of IRCTC, State Train Officials. The new IRCTC website will mean you can book tickets faster with the help of artificial intelligence, Piyush Goyal said. According to IRCTC, the new website will take passengers’ train ticket booking experience to the next level.
The “one click” concept forms the theme of the new IRCTC website, with various details such as train availability, meal and accommodation reservations, last transaction details, etc., available at the click of a button. Some of the main features of the new updated IRCTC website are:
More customer friendly interface:
1. Smart travel and station suggestions
2. Review of the ‘One Stop’ train selection function
3. Improved train search
With “one click”, IRCTC users will be able to get the following details:
1. Integrated reservation of accommodation
2. Details of the last transaction
3. Refund status for all trips, including cancellations
The new user interface of the IRCTC website offers:
1. Availability of all classes and probability of confirmation on one page
2. “One-click” start to book selected class and train
3. Predictive input option for saved passenger details
4. Cache system to give the current status with precision and higher speed
5. Improved checkout pages for easier selection
6. Request for travel review
The IRCTC website is intended to be a one-stop-shop for meeting all passenger needs, not just booking train tickets. The passenger should be able to book food, taxis on both sides, hotel, etc. according to their needs, said the Chairman and CEO of the Board of Railways, VK Yadav.
Last week, the Minister of Railways had reviewed the upgrade work and asked railway officials to ensure that the new version of the IRCTC e-ticketing platform offers “all-round convenience” to passengers. Goyal said that as more and more people switch to booking train tickets online, the focus should be on a user-friendly and convenient website.
The last time Indian Railways updated the IRCTC e-ticketing website was in 2018, when several new features were introduced. These included checking the availability of the train without the need to log in, a more personalized dashboard, and also the introduction of a new CNF probability function that allowed passengers to verify the chances that their tickets on the waiting list were confirmed.
The goal was to allow passengers to make a more informed decision when booking train tickets; for example, if the CNF probability of a ticket being confirmed on the waiting list (based on previous train reservation and cancellation history) is low, then the passenger may prefer to opt for another train on the same route or choose another date to travel.
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