New Delhi: Low-cost carrier IndiGo said today that it will reimburse all passengers for ticket cancellations made due to the coronavirus lockdown earlier this year, by January 31, 2021. cent credit. payments no later than January 31, 2021, “news agency PTI quoted IndiGo CEO Ronojoy Dutta.
Indigo has said that it has already processed about ₹Rs 1,000 crore of repayments, which is roughly 90 percent of the total amount you owe to your customers.
The blockade, imposed on March 25, prohibited national and international travel in the country. When flights were suspended during the Covi-induced lockdown, instead of refunding tickets, airlines had started to keep this amount in a credit deposit. Passengers can use these credit deposits to book at a later date, but with certain restrictions.
In October, the Supreme Court ordered all airlines to make full refund payments to passengers by March 2021. SC ordered the refund of airline tickets for travel during the COVID-19 blackout period from March 25 to March 24. May within three weeks of the flight cancellation date. The higher court order applies to reservations made for both domestic and international tickets during the period.
India resumed scheduled domestic passenger flights on May 25 after a two-month gap due to the coronavirus lockdown.
Scheduled international passenger flights remain suspended in the country since March 23 due to the pandemic.
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