DMRC said that in addition to regular frontline staff at the stations, it has deployed an additional 1,000 staff and staff through the line to assist and guide passengers in the wake of new travel regulations that may take some time to adjust. They will not be available at stations for the time being, as they require a frequent human interface for travel transactions and pose a risk of coronavirus infection, so a “smart card is a must for travel.” Since the Delhi Metro operates in Delhi-NCR, it will not provide services to stations within the containment zones for any given day in either state. The state governments of Delhi, Haryana and Uttar Pradesh report such areas on a regular basis on their websites.
Trains will be disinfected at terminal stations. Similarly, once they return to the reservoirs after the end of the day, they will again be fully disinfected. The train doors will be kept open at the terminal stations to inject fresh air into the train.
Regular cleaning of metro stations will be guaranteed by prioritizing passenger movement areas such as lobbies, passageways, platforms. All areas of human contact: elevator buttons, escalator handrails, door contact points, customer service points will be disinfected at stations every four hours.
In an attempt to avoid people’s fear of contracting the coronavirus infection in closed and narrow subway compartments, the Delhi Metro Railways Corporation has modified the air conditioning system of trains to allow 100 percent entry. of fresh air.
The AC filters will also be thoroughly cleaned with a sodium hypochlorite solution every seven days, against the previous fifteen-day rule. In addition to this, previously only 30 percent of the fresh air was allowed inside the train, which has now been increased to its maximum capacity.
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