Delhi government launches electronic token system for liquor sales: how it works



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To ensure social distancing and stop overcrowding in liquor stores, the Delhi government on Thursday launched an electronic token service with a schedule for people to buy alcohol at any nearby store.

The Delhi government said in a statement that it made this decision to encourage people to avoid long lines when applying for an electronic token.

This is how the process works:

• People can request an electronic token through the link “https://www.qtoken.in/”

• Users must provide their name and phone number, after which the electronic token will be sent to the phone

• Tokens will also be issued to those queued, according to an order from the Delhi government

Why has it been done?

The e-token will help maintain social distance and reduce waiting time in long lines by specifying the time for each e-coupon holder to buy liquor in a store.

People will need to provide the liquor store address in their area along with their mobile phone number and other details, while requesting the electronic token on the web link.

However, the token’s website was blocked within a few hours of its launch. A senior official attributed that to “high traffic within a limited time after the announcement.” The link still doesn’t work.

Following the guidelines of the central government, the Delhi government had given permission to open around 200 stores in the national capital from Monday onwards. However, due to overcrowding and long lines in some areas, only 50 stores could be kept open.

Liquor stores would also begin issuing coupons for people standing outside in queues, according to a government order, which also led the deployment of sheriffs, to ensure social distancing and the use of more barricades, for the management of the area.

The additional 70% tax on the maximum retail price of liquor would continue in Delhi.

Delhi has 864 liquor stores, of which 475 are owned by government departments, from tourism to industrial and infrastructure development. The other 389 are owned by individuals and companies.

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