Ice cream shop closes location after staff ‘abuses’ customers over rules


A Rhode Island ice cream shop has closed one of its locations during the season after two men became angry that they couldn’t stay to enjoy their ice cream and “verbally abused” the staff.

Brickley ice cream It has closed its Wakefield location in South Kingston due to the incident on Sunday. It will keep its Narragansett store open, where there is more space and more staff, the company said on Facebook.

The incident is just another in a line of negative events at ice cream parlors trying to reopen during the season during the COVID-19 pandemic. When Polar Cave Ice Cream Parlor reopened on Cape Cod in May, one of the teens abandoned workers Due to customer feedback.

At Brickley’s, the two men “verbally argued, cursed, and abused our staff,” along with staff from a neighboring company, according to a Facebook post.

“When another client spoke and stepped in to try to help, one of the men became a threat to the client and things almost went wrong,” the message said. “This is unacceptable and is becoming insecure for both our staff and our clients. We have a limited and young staff in our Wakefield store and we must keep them safe. ”

Along with the Cape Cod Incident, Herrell’s Ice Cream and Sweet Bakery in Northampton reported Someone called a staff member a vulgar name after being asked to wear a mask while inside the store, according to a Facebook post on July 4. The week before that, the store said a woman threw her ice cream, which she had paid for, into a scoop of ice cream when asked not to eat inside the store.

“PEOPLE THIS IS JUST ICE CREAM, SO DON’T WAIT PUN COLD!” said the post.


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