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Without paying a fee, within fifteen days, the Budapest Transport Center (BKK) could have removed the tickets from the airport line from vending machines, wrote Dávid Vitézy, general director of the Budapest Development Center , on his Facebook page.
Vitézy addressed an open letter to the chairman of the BKK Zrt. Board, Tibor Draskovics. It claims that the company would have had the right, free of charge, with a 15-day delivery time after the 100E bus had stopped after the coronavirus outbreak, or simply in advance, to cancel the airport tickets from the vending machines without position.
However, the product was not withdrawn from supply for half a year, until now, and according to their announcement, it was still made only at unreasonable cost.
– formulated Dávid Vitézy, who in 2013, as then director of BKK, signed an agreement with T-Systems Hungary for the installation and operation of 300 new ticket vending machines. Vitézy, as a former director of BKK, expressed his pride in the fact that with the commissioning of the ticket vending machine, he had eliminated the regular queues and increased BKK’s revenue by introducing the ability to purchase 24-hour tickets and passes. hours.
Please do not try to fake this successful project and explain the mistakes of the last few months.
He recalled that the Transport Mass Association had also filed a criminal complaint for BKK’s practice on suspicion of significant value fraud, as the company had been selling HUF 900 airport bus tickets, which were not valid for other flights, during more than half a year. In addition, boat tickets were sold for non-navigable Danube cruises.
Vitézy objectively refuted the statement in BKK’s announcement that under the contract for ticket vending machines concluded in 2013, he cannot directly modify the products on the devices in his own right. That is, it does not have an adequate level of direct access to the system that controls the vending machines. As a rebuttal, it cites the relevant parts of the contract for the operation of ticket vending machines signed between BKK and T-Systems on September 4, 2013, according to which BKK had the opportunity to modify it free of charge with a period of 15 days.
If you pay millions more for a free service, it could raise additional criminal law data, so it can be helpful for the BKK Board to investigate exactly what happened.
– can be read in the open letter.
BKK announcement
In a statement on Saturday, BKK announced that the software of the ticket vending machines had been modified, so it would no longer be possible to buy tickets for the 100E airport bus and the ships that do not operate due to the corona virus epidemic starting next week. According to the company, the elimination of the two options cost 2.8 million HUF.
Passengers were informed of the closure of the 100E in the spring, but since the closure was planned for a short time, it was still possible to redeem tickets for the flight in advance.
To avoid misunderstandings, customers have been informed at checkouts, among other things, and since July the full purchase price of unused tickets has been refunded. However, more than 15,000 people have purchased airport tickets in the past six months, and 78 adults and 37 children have sold tickets for BKK boats since April, according to the transportation company’s announcement on Saturday.
It was also stated that the company acknowledges its responsibility and that the 14 million HUF collected from the sale of unused tickets will be used for charity and will be reimbursed to customers free of charge.
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