Police shared the experiences of a near-impoverished account holder to draw attention to the danger.

An account holder said in a statement at the Budapest police headquarters how strangers tried to obtain his data. The instructive case was reported by Police.hu.

He was called in by a man who introduced himself as his bank clerk on January 28, and immediately after the usual introduction (“conversation is recorded for quality assurance reasons,” etc.), he got to the point:

“I’m calling you, ma’am, because your credit card was probably hacked. A HUF 22,000 transfer was initiated from him, which was blocked by the system, so the transfer was unsuccessful. Did you pay with your card today?

He then asked for his details to be reconciled. “He tried to ask his questions quickly and decisively, but I felt some confusion in his voice, so instead of reconciling the data, he asked me to give me his number and then I would call him because I did not receive an SMS. notification from my bank, neither successful nor unsuccessful. I’d like to see that, ”the report says.

This so confused the alleged bank employee that he even interrupted their conversation and immediately reported the incident to his bank’s customer service hotline.

The police also discussed how to prevent similar scams:

  • Always be careful when making similar contacts! Do not take seriously any call, SMS, message received through social networks or email requesting your password and / or PIN code to log in and identify online banking!
  • It is also suspicious if you are asked to do so in a non-Hungarian email that is difficult to interpret, as foreign criminals often edit the messages using a translation program.
  • If they call you with a reference to your bank and request information, it is best to call back the bank’s known customer service phone number!
  • If the bank detects credit card fraud, you do not need to request detailed card details from the customer, as they are registered in the banking system. Never reveal your information in response to these types of calls, emails or SMS, or from links available on the Internet because a bank will never ask you for confidential information in this way. Without your credentials, scammers will be helpless and will not have access to your account.
  • Never install or download a program of unknown origin on your computer or phone, no matter who recommends it!
  • Before logging in to your internet bank, always check the exact website address in your browser’s address bar, then click on the lock icon in your browser’s address bar so you can see if your bank actually issued the website. If anything else appears, close the page immediately!

If we have already provided our details to phishing scammers, we will immediately report this to our bank, at your central phone number, email address or in person at any bank branch, or we will file a police report.



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