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There have been more abuses in recent days, referring to NKM Energia Zrt., NKM’s energy provider. Unknown scammers targeted Hungarian internet users with fake emails on behalf of NKM’s online customer service, citing the creation of an invoice, National Utilities warns in a statement.
Scammers who focus on customer bank details send invoice completion letters from a variety of bogus email addresses.
In this regard, NKM points out that the company’s official online customer service systems send official notifications to [email protected] and [email protected]. In all cases, customers will receive official and authentic information from these two email addresses when a new electricity or natural gas bill is created.
In all cases, the electronic invoices or account notifications received by email contain the data of the contractual current account maintained in the NKM, as well as other data necessary for the transfer (bank account number, as well as the number line that is you must enter in the notification field).
On the NKM online customer service website, we never ask our customers to provide their details for credit card payments. In all cases, they only need to enter them after being redirected to the secure banking interface – draw attention to communication.
The peculiarity of websites operated by scammers is that the address in the browser’s address bar is similar, but always differs in small details from the known official web address (www.nkmenergia.hu), and most of the links in the pages point to the same place or they don’t work at all.
The NKM disassociates itself from all informal investigations and fraud attempts and cooperates with the police and other authorities to detect them. – I raised.
They ask their customers to report any suspected NKM-related abuse as soon as possible to the email address [email protected] or the customer service phone number +36 1/20/30/70 474 9999.
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