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So far, passengers have paid BKK HUF 14 million for a non-existent service, you can read on the Transport Crowd Facebook page.
As they write, Liszt Ferenc airport traffic has decreased due to the corona virus, in line with this, flight 100E has not operated since April 1, creating a direct connection between Deák Ferenc square and the airport.
Although the 100E has not been operating slowly for half a year, the HUF 900 airport ticket can still be purchased from BKK ticket vending machines and mobile ticket apps without properly informing passengers that the flight for which it is you are buying the ticket is not available.
They wrote.
A request for public interest data was made to BKK, which revealed that between April 1 and September 6, 15,358 airport line tickets were sold through ticket vending machines and another 538 through the application of mobile tickets.
Multiplying these numbers by the price of 900 guilders, it turns out that passengers paid more than 14 million guilders to BKK for a non-working flight, Transport Crowd announced.
In its response, BKK also revealed that a fraction of these tickets, a few hundred, were redeemed only for the passengers going on the back. In its response, BKK states that the airport ticket is also accepted on other flights to the airport, but that there is no official information about it and that passengers can get to the airport more economically with other products, such as a transfer ticket or your existing pass.
It is incomprehensible to us why BKK did not remove the 900 HUF airport line ticket from the hundreds of ticket vending machines, while this could be solved remotely with a few clicks. Our association calls on BKK to immediately stop damaging and misinforming passengers and to remove the HUF 900 airport line ticket from the ticket machines and the mobile ticket app until the resumption of flight 100E.
The posting crowd closed the post.
Featured image: MTI Photo: Illyés Tibor
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