[ad_1]
This was announced when Global Finance featured the world’s best consumer digital banks in Africa during the Global Finance Awards 2020, an undisputed authority on the world’s leading digital banking service providers.
Commenting on the award, Yvonne Fosua Gyebi, Head of Retail Banking at Standard Chartered Bank Ghana Limited, said: “We are proud to have been recognized for our tremendous efforts to provide cutting-edge digital banking services to our clients. Our top priority as a bank is to simplify banking for our clients, which is why we continue to make significant investments in our digital banking platforms and today our innovative and award-winning digital solutions enable clients to seamlessly transact at their convenience. ” .
ALSO READ: Here’s what you need to know about mortgages in Ghana
In February 2019, Standard Chartered launched a complete digital bank on mobile devices: the Standard Chartered (SC) mobile app, to provide the best digital lifestyle for customers to meet their banking needs. The application
with enhanced features including full onboarding of new customers in 15 minutes and up to 70 service requests at branches, giving customers full control back and making their banking more convenient.
The integration of additional solutions including wealth management products such as fixed income, bonds and treasury bills, mobile money, and additional bill issuers has provided customers with an even more superior banking experience. The bank recently added a new refer-a-friend feature, where customers can invite friends and family through a single link to open a digital account and enjoy the benefits.
“With COVID-19 accelerating the pace of digital adoption, we will continue to deliver on our ‘Forever Here’ brand promise by making strategic investments in technology to increase the bank’s innovative momentum and enhance our existing digital banking platforms.” she added.
Joseph D. Giarraputo, editor and managing editor of Global Finance Magazine said: “This year, a global pandemic accelerated the transition to digital banking, but forward-thinking banks were already on that path. The Digital Bank Awards focus on the institutions that are leading the change towards a new world of banking. “
The winning banks were selected based on the strength of the strategy to attract and serve digital customers, success in getting customers to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives and website / mobile. design and functionality.
Regionally Standard Chartered also earned top honors in the following categories; The most innovative digital bank, the best integrated consumer bank site, the best online product offering, and the best information security and fraud management.
ALSO READ: Mahama promises to digitize Suame magazine if NDC wins the 2020 election This victory comes in the context of the recent 2020 Euromoney Awards for Excellence which recognized Standard Chartered Bank Ghana Limited as The best African bank for transformation.
