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Several Arsenal fans were furious after a website glitch caused several fans to be kicked out of line and unable to purchase tickets.
The Gunners will be allowed 2,000 fans on Thursday for their Europa League game against Rapid Vienna, with London moving to Tier 2 once the second coronavirus lockdown ends on Wednesday.
Several fans woke up early Saturday morning to try and claim tickets, which were sold on a first-come, first-served basis, for the match at Emirates Stadium, which will become the first Premier League field to welcome. fans for a competitive match since March.
But the initial enthusiasm of some fans soon turned to anger after the club’s ticketing system failed to cope with the demand for tickets.
A fan on Twitter said: ‘So heartbroken, I’ve waited 9 months to see @Arsenal at the Emirates, I have a chance to get tickets and the website crashes so I can’t get in.’
“He finally comes in and all tickets are gone” followed by a tearful emoji.
Robert Peston, ITV political editor, tweeted: ‘Trying to buy @Arsenal tickets this morning was an especially maddening experience. This is a club that specializes in undermining the goodwill of the fans. ‘
Meanwhile another said: ‘Hi @Arsenal @TicketmasterUK came to the front of the queue to buy tickets and then the system crashed multiple times and ripped me out of the queue … what do I do now?’
Another fan also shared the disappointment, adding: “Very disappointing, though completely predictable, that after being promised the opportunity to purchase tickets to the next home game, the system is not available.”
Others, however, were much more furious in condemning the club and were furious over what they saw as basic club mistakes.
One fan tweeted: ‘Hi @Arsenal, there is absolutely no excuse for the ticketing website to give 503 errors. You should fire the ticket provider, this is pretty basic. At least one queue!
Another was equally enraged and said: ‘The Arsenal box office website sucks at best. It’s no wonder the website crashed even before tickets went on sale this morning.
Others preferred a more sarcastic approach, with one supporter saying: ‘I really enjoyed the experience of trying to get a ticket from @Arsenal in their charming’ first come, first served ‘approach, while another added:’ Arsenal Box Office. I’ve missed you. I didn’t even want a ticket, I just wanted the Arsenal box office to bother me again, just for old times. ”
Some, however, were lucky enough to get tickets and were delighted to attend the first game at the club open to fans since the 1-0 win over West Ham in March.
“It’s been 9 months, nine very, very long months without going to an Arsenal game live,” a fan tweeted. “Getting a ticket for next week means EVERYTHING to me.”
Another added: ‘He only got a ticket to Arsenal vs Rapid! Haven’t you been so excited to go to a dead rubber for … ever?
Another follower showed how significant a comeback will be, saying: ‘It seems I have a ticket to go to Arsenal’s first game with fans in more than eight months. A little excited right now, we’re going home. ‘
Arsenal plan to vote for tickets in the future, but that was not, to the chagrin of some fans, the case in Thursday’s affair.
The “first come first serve” priority sale was for Gold and Premium members who made their initial payment and registered for the ballot in September.
However, a vote will determine the 2,000 fans allowed to attend next week’s North London derby at Tottenham Hotspur Stadium.
Source: m.allfootballapp.com
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