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Fidelity Bank Ghana has opened a new full service branch in Sampa in the Bono region to provide comprehensive financial services to residents of the city and its surroundings.
Located approximately 200 meters from the Sampa Police Station, the new Fidelity Bank branch offers a full suite of banking products and services for retail and corporate banking clients, according to a bank statement, copied to the Ghana news agency. .
The branch, he said, has a trained and professional relationship team dedicated to meeting the banking needs of the Sampa people.
The branch opening brings the number of Fidelity Bank branches nationwide to 75, reinforcing the Bank’s commitment to working together with all of its customer segments to meet the banking needs of its diverse customer base.
Commenting on the new branch, Nana Esi Idun-Arkhurst, Divisional Director, Retail Banking at Fidelity Bank Ghana, according to the statement, said: “We opened this branch to get closer to the people and businesses in Sampa and provide a better customer experience our numerous clients.
“As our customer base expands, we are also committed to providing convenient services in a friendly environment at all of our locations.”
While reminding clients that the new branch was part of the Bank’s strategy to extend its reach and offer seamless banking services across the country, the Divisional Director of Retail Banking encouraged clients to utilize the innovative portfolio of digital products from Fidelity.
They include ‘Kukua’, Fidelity’s WhatsApp banking assistant; the Fidelity mobile app; Fidelity Online Banking; and USSD from Fidelity.
Nana Idun-Arkhurst said that Fidelity Bank believes in innovation, creativity and using technology to improve the lives of its clients while striving to ensure that its products and services meet the changing needs of its clients.
In just over a decade, Fidelity Bank Ghana has grown from a discount house to a top-tier bank and is now the largest private Ghanaian bank, according to the statement.
Today, the bank serves clients in 75 branches in Ghana and is a leader in the digital banking revolution.
Fidelity Bank also revolutionized the agency banking space in Ghana with more than 4,000 agents across the country.
The bank has two subsidiaries; Fidelity Asia Bank Limited which is a wholly owned subsidiary in Malaysia and Fidelity Securities Limited.
In a short span of time, Fidelity Bank has become a household name in Ghana by embracing a customer-centric culture and consistently delivering on its promise to make a difference in the lives of all stakeholders.
The Fidelity Bank brand has an infinitely positive outlook on life, with a brand motto “Believe with us.”
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