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02:37 pm
Friday 01 January 2021
Books – Alaa Hajjaj:
The National Telecommunications Regulatory Authority has launched the free short code * 155 # to check or cancel value-added services, including entertainment services provided by mobile companies with daily or monthly subscription, such as promotional contests, news and sports services, games electronic and other entertainment services.
The device said in a statement on Friday that this procedure arises after complaints from users related to this type of services were monitored, which include the subscription without knowing it and the high cost of these services for users, which led to the device to launch a unified short code so that the user of any mobile network can use it for free This is to ask about the entertainment services to which they have subscribed, if any, and cancel them if desired without the need to search for codes and means to cancel each service separately.
This is part of the permanent desire of the Agency to protect the rights of users of telecommunications services, attend to their needs, attend to their complaints, allow them to choose the most appropriate services and their suppliers with total transparency, and facilitate related procedures and transactions. , according to the statement.
