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10:28 am
Saturday 09 May 2020
Port Said – Tareq Al-Rifai:
PetroTrade Company, one of the oil sector companies, announced today, Saturday, 4 ways that the citizen can record the meter reading on their own, after callers were warned not to enter their homes and take meter reading, to ensure the safety of customers and collectors.
She indicated in a statement that the reading is reported from the 1st to the 15th of each calendar month through the company’s website www.petrotrade.com.eg, and the QR code on the invoice can be read on the mobile camera and the client will be referred to the site directly, or through an application “Android” mobile phone on the site, or through the interactive voice response service through the mobile phone at 5727 and the landline at 09000727, and reading can be done record through the “Call Center” from any mobile phone at number 1122, explaining that you can pay through the companies’ points of sale. Online payment: “Immediate – Money – Security – B”.
The company emphasized that in the event that a customer’s reading is not included, an average consumption of the last 6 months will be calculated to determine the average monthly consumption, and the value of this average will be included in the invoice as an amount without include a reading, while in the case that the client includes the reading, your account will be automatically settled without the need to submit a settlement request