Coffee chain accelerates rehiring efforts; Fox Bees Flash: 6/8.
Americans walking on Dunkin can get their coffee and snacks fast too soon.
The Massachusetts-based coffee fee and donut chain is testing an Amazon Go-Style store in California in October that allows customers to walk in, grab coffee and donate donations themselves without having to wait or wait in line to pay. Dunkin is the latest in many fast-food chains, grocery and tech companies to implement only contactless retail and drive-in business models in the age of coronavirus epidemics.
Dunkin ’is testing a contractless store model in California in October. (Matt Stone / MediaViews Group / Boston Herald)
Allegedly customers will be able to make purchases at the contactless checkout location by downloading the Dignkin app and using the QR code displayed on the phone store to access the contact stock location and enter the self-service areas for donuts and coffee.
Shoppers will receive a notification with their digital receipt which, once they exit the store, can be viewed on the Dunkin app, similar to Amazon Goni, where shoppers can browse for groceries and be charged by Amazon Prime on their phones. The automated self-service platform is called Shop Anywhere by MasterCard. Foodwares management company Delaware North and Circle K are also investigating the system.
“We continue to find ways to make the Dunkin ‘brand more convenient and accessible, whether it’s our DD Perks program, mobile orders through the Dinkin app, delivery and curbside pickup, or our NextGen restaurant design,” which emphasizes fast, non-contact service. Is, ”a Dunkin’ spokesman told Fox Business in an email
| Ticker | Security | The last | Change | Change% |
|---|---|---|---|---|
| DNKN | Dunkin Brands Group | 75.87 | -0.67 | -0.88% |
| AMZN | AMAZON.COM INC. | Is 3,294.62 | -73.38 | -2.18% |
| QSR | Restaurant Brands International INC. | 56.07 | -0.55 | -0.97% |
| Yama | Yama! Brand | 95.22 | -1.11 | -1.15% |
With the demand for touchless shopping and check-outs fueled by the coronavirus health crisis, many grocery store chains and fast-food restaurant restaurants have begun to rethink their retail models.
Burger King last week announced plans for an improved restaurant design, including a conveyor belt system to deliver food from the kitchen to drive-through for touchless pickups. And guests ordering online and delivery will also have access to coded licers outside the restaurant where they can choose food instead of interacting with employees.
And Taco Bell said last month that it plans to allow customers to order food through its app and enter its mobile-only restaurant next year to pick curbside. The “smart” restaurant will also be able to find it when customers come for their order and suggest the fastest way to pick it up.
Taco Bell will be debating the mobile restaurant concept in 2021
And last week, Whole Foods opened its first on-line only retail store in Brooklyn, NY, with nearly 80% of Americans saying they ordered food offline during the epidemic. Convenience store chain 7-Eleven, meanwhile, last week teamed up with groline grocery order and delivery platform InstaCart to allow shoppers to get everything from alcohol and snacks to cold medicine and toilet paper.
Whole Foods just opens an ordering store in Brooklyn
Attitudes toward more customers in search of a contactless shopping experience do not seem to be fleeting and, as a result, lead to fewer retail store locations or downsizing. In July, Duncan said he expected 800 U.S. dollars by the end of the year. The venues are expected to close permanently, accounting for 8% of the chain’s local restaurant move, with fewer people likely buying coffee in stores.
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