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Since the beginning of the quarantines VTR It has had different problems with its users due to connectivity failures, but this Wednesday it had a massive problem.
Different users of social networks have reported failures in the fixed services, Internet and TV, something that own Subtel corroborated in his count of Twitter.
🔴 Incidents are reported in fixed services, Internet and television, from @VTRChile in different communes of the Metropolitan Region. We are gathering more background. #SubtelInforma pic.twitter.com/Xd8fWlGvl7
– Subtel in the 🏠 (@subtel_chile) September 16, 2020
It should be remembered that during the quarantines VTR has been harshly questioned by the connectivity services, even generating a collective lawsuit in conjunction with the Sernac.
The company classified the lawsuit as “a popular judgment poured into social networks“, in addition to ensuring” a bankruptcy “in case they must freeze collections.
The company responded through its Twitter account, VTR Support, where they pointed out that problems have been found in the communes of The Counts, Ñuñoa, Barnechea and Vitacura.
“We communicate to our clients that there is a drop in services in some sectors. Our technical team is working to solve it as soon as possible“said the company.
We inform our clients that there is a drop in service in some sectors of Las Condes, Lo Barnechea, Vitacura and Ñuñoa. Our technical team is working to solve it as soon as possible, we will be informing by this means.
– VTR Support (@VTR Support) September 16, 2020
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