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VTR users report massive drop in internet, telephony and cable television services in hours this afternoon.
Through social networks, users announced a new fall, which is recorded by second consecutive day, mainly in the city of Santiago.
Following the viralization of the complaints, the Undersecretariat of Telecommunications reported that it was collecting more information on the interruption of services.
The company through its Twitter account @VTRSoporte reported that “We communicate to our clients that there is a drop in service in some sectors of Las Condes, Lo Barnechea, Vitacura and Ñuñoa. Our technical team is working to solve it as soon as possible, we will be informing by this means “.
Users report massive drop in services #VTRChile (Internet / Cable TV / Telephone) in several communes of #Santiago.. @VTRChile @VTRsupport
– Mauricio Bustamante (@tv_mauricio) September 16, 2020
🔴 Incidents are reported in fixed services, Internet and television, from @VTRChile in different communes of the Metropolitan Region. We are gathering more background. #SubtelInforma pic.twitter.com/Xd8fWlGvl7
– Subtel in the 🏠 (@subtel_chile) September 16, 2020
We inform our clients that there is a drop in service in some sectors of Las Condes, Lo Barnechea, Vitacura and Ñuñoa. Our technical team is working to solve it as soon as possible, we will be informing by this means.
– VTR Support (@VTR Support) September 16, 2020
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