Superintendent of Electricity and Fuels explained how to solve overcharges in provisional electricity bills



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The Superintendency of Electricity and Fuels (SEC) He informed that he is monitoring the correct application of provisional billing, which allows consumption of the last six months to be averaged if it is not possible to take the meter reading.

Luis Ávila, who chairs the SEC, assured that they are alert to how billing has been developing during these pandemic months, indicating that the cases in which the electric company charges for the average have increased.

In a situation like this, in which the person is even certain that there was no energy consumption, the superintendent recommended contact the supplier company so that it is the client who accounts for the details of the meter.

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“Schools, workshops, restaurants that are not active, that are now being affected by the pandemic and that have not had consumption. However, taking the average of the previous six months estimates a ballot with a value well above“Said the superintendent.

On the other hand, he assured that more than 81 thousand people have contacted their electricity or gas supplying companies to defer payment of bills, one of the measures taken by the government at the beginning of the pandemic.



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