“Shopping centers may open, but it depends on them” – Coronavirus – 24horas

Thus, it includes general measures, prevention, distancing, hygiene, the use of graphic elements to inform and promote purchases by the buyer.

GENERAL RECOMMENDATIONS FOR IMPLEMENTATION OF MEASURES

• Assign personnel to take measures, for example, make sure there is always clean water, alcohol or gel alcohol, garbage containers with lids, that the distance between workers is protected, etc.
• Conduct training for all employees, explaining what constitutes COVID-19 disease, its forms of transmission, symptoms, preventive measures and control measures. Keep track of trained employees

• Constant and clear distribution of preventive and control measures.
• Conduct simulation operations to evaluate the implementation of activities on equipment
• Correct deficiencies in established practices

COVID-19 CONTACT RISK PREVENTIVE MEASURES

• Identify personnel at high risk of presenting a serious picture of the infection and follow the instructions set by the health authority
• Flexibly draw up schedules or mark agreements on deferred entry and exit schedules for workers in order to avoid crowding in transport and / or adapt to the availability of public transport.
• Accept the distribution of the day in different shifts in order to avoid crowds and limit the number of workers who occupy the same place.
• Coordinate other measures to avoid crowding, such as changing snacks and relaxing.
• Ensure frequent hand sanitation and regular washing
• The use of masks or masks is mandatory for employees
• Regulation of body temperature and / or visual overview of the general health of all employees upon arrival. When approaching the transport, take these measures and apply alcohol or alcohol gel on your hands before entering
• Ensure that workers can wash their hands or use alcohol or alcohol gel when signing an accounting book or using test hours.
• Ensure compliance with preventive measures when interacting with external companies. To do this, you must familiarize yourself with the sanitary and hygiene requirements of the institution before entering it and request a sworn statement that the external company also complies with equivalent standards.

TOTAL DISTANCE AND HYGIENIC MEASURES FOR INDIVIDUAL ROOMS AND GENERAL AREAS

• Forced use of masks or masks for all customers, employees, own or third parties in all enclosed spaces, provided that 10 or more people are full
• Promote personal care measures, especially: constantly maintain a distance of at least 1 meter between people, when coughing or sneezing, cover your nose and mouth with your forearm or cover with a disposable towel, encourage frequent washing of your hands with soap and water, for 20 seconds, or, if this is not possible, use alcohol or alcohol gel, cheering without physical contact, distance yourself and avoid touching your face
• Clean and disinfect surfaces and fluids superficially, following the guidelines set out in the Protocol for Cleaning and Disinfecting Media – Covid-19

• Provide the necessary conditions and devices to ensure frequent hand hygiene and regular washing in public places.
• Keep alcohol or alcohol gel in open access to the public
• Determine the maximum capacity of the public, which can simultaneously remain inside the institution, in a pandemic, trying to maintain a social distance of one meter and preventing the formation of crowds
• Protect the distance of 1 meter in public places where waiting times are required, such as: lines for payment, customer service, ATMs, lounges, a cabin for paying for parking lots, office space, lines for entering the institution, among others. For example, by marking it on the floor, using adhesive tape or permanent paint of visible color, or by providing attention numbers that allow people to expand
• Maintain a ventilated environment
• Count on all hygiene services if you have water, soap and paper towels to dry your hands

ADDITIONAL ACCOMMODATION MEASURES

• Local residents must keep a distance of one meter in front of service points and payment boxes.
• Establish physical barriers that prevent droplets, such as plastic wrap, between service personnel and the public. In this case, the use of masks is not necessary.

• Encourage users to avoid using cash, privilege other payment methods, and constantly disinfect POS
• Each location should devise measures to ensure an appropriate social distance of one meter. For example, restaurants, cafes or beauty salons should set up their desks and remote service centers in accordance with this principle.

OPERATIONAL POLICY IN THE PURCHASE EXPERIENCE

• Maintain a flexible work schedule to ensure public supply and product replacement
• Define actions to make purchases faster and more flexible.
• Promote that customers avoid manipulating products that won’t be bought
• Promote e-commerce channels and / or last mile solutions

VISUAL RECOMMENDATIONS AND USE OF GRAPHIC MATERIAL

• Indicate on the chart the maximum capacity inside the store and ensure compliance
• Using signs, signs, and, in the case of an audio system, regularly declare at least the following personal protective measures: constantly maintain a distance of at least 1 meter between people, cover your nose and mouth with your forearm. when coughing, sneezing, or covering with a disposable napkin. In this case, throw it immediately after use into a container with a lid, encourage frequent washing of your hands with soap and water for 20 seconds, or, otherwise, use alcohol or an alcohol-containing gel. – Greetings without physical contact and from a distance and avoid touching your face
• The schedule on which the employee should be placed in order to ensure a distance of 1 meter by floors, signs, pedestals, etc.
• Strengthen visual self-service material for customers in public and indoor areas
• There are charts that reinforce preventative measures.