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After announcing that this Monday it would serve on a limited basis in its branches throughout Chile, State Bank issued a new statement indicating that after the computer attack that suffered yesterday Sunday, in the present day all its offices of attention to the public.
Faced with this, he called again to prefer remote channels. The entity’s website is absolutely down and under repair; but his mobile application is operational.
The other customer-facing systems (ATMs and CajaVecina) are not faulty either.
Regarding the malicious software that has been in check on its systems since Sunday, BancoEstado commented that it has already made a formal complaint in this regard.
“And we call anyone who has information to make complaints”he added.
“We are making all our efforts to contain and reverse this malicious action by people who seek to affect millions of Chileans (…),” said the entity.
Subsequently, he again proved that This cyber attack did not violate, nor will it harm, customer accounts.
“It is important to reaffirm that there has been no impact on our clients’ funds or BancoEstado’s equity “, he pointed out.
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