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BancoEstado customers reported a new decline in banking entity services, not being able to enter the mobile application.
In addition, a group of people claim the arrival of messages advising of transfers that have not been made.
What’s up man @patobancoestado @State Bank Again giving juice with the App ?? Notifications arrive and I am sure that nobody has sent me anything and you cannot enter the App despite having internet pic.twitter.com/WgN0IHLlTf
– Natalia Vidal (@natydvo) December 26, 2020
@State Bank You cannot enter the app from me and my wife and nothing, is the system down? pic.twitter.com/gE76OzqQKr
– Rodrigo Montiel (@rodrigomontiel) December 26, 2020
In response to this, BancoEstado, through its Twitter account, recognized “intermittency” in the mobile application and asked users to use the website.
“We’re sorry for the inconvinience, we are working to resolve it as soon as possible, “they indicated around 3:30 p.m.
An hour later, the entity stated that the application “It is working normally.”
Hello, we are presenting intermittence in our App, so we suggest you use our website.
We are sorry for the inconvenience, we are working to resolve it as soon as possible.– BancoEstado (@BancoEstado) December 26, 2020
Upgrade:
Regarding the incident of our App, we tell you that it is working normally.
We appreciate your understanding.– BancoEstado (@BancoEstado) December 26, 2020
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