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He National Television Council presented a minute with the data of citizen complaints between January and August of this 2020, reaching in eight months 9,753 admitted, six times more than what was received in all of 2015.
In the document delivered to Cooperative, It is stated that of the 9,753 admitted until August 17, 8,236 have been processed. In retrospect, In 2010 the CNTV received 838 complaints and in 2015 the revenue figure reached 1,558.
The trend over the last five years has been upward, with a record number in 2019: 9,213 complaints filed throughout the year (less than 2020 has been up to now), led by the TVN 24 Hours report in which the personality of the murdered young Fernanda Maciel is addressed (2,187 complaints) and the images that did not correspond to the supposed disorders in Plaza Sotomayor de Valparaíso that Now Mega News showed (1,155 complaints).
As for 2020, until August 17, Channel 13 is the most reported Open TV station with 3,837 complaints, with the milestone, according to the CNTV document, in the sayings of the journalist Héctor Burgos in the newscast “Teletrece AM” during the news coverage of the judicial process of the murder of the young Antonia Barra in Temuco.
While, Mega follows with 3,614 complaints, of which 2,390 were received as a result of the haircut that José Miguel Viñuela made to a live cameraman in “Mucho Gusto”.
The CNTV also reveals that the main reasons for the complaint refer to legal rights protected by Law 18,838, concentrating largely on “Dignity and Fundamental Rights” (with 71.4 percent).
The most recurrent reasons are related to: violation of human rights such as “to life, physical and psychological integrity, privacy and honor, freedom of expression, conscience, etc.”, “aggressive and degrading treatment of women”, “degrading treatment and humiliating people / social and cultural groups “and” the image of a person is damaged “, among others.
