I would not call myself a comma fan (yes, that word is really in the dictionary). But I have to admit that sometimes I am too attached to the punctuation mark with which you can chop a sentence into pieces. When do you actually use a comma in the right …
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You don’t just get satisfied customers. In addition to a good product, the way in which you communicate with customers is crucial in the difference between satisfied and dissatisfied customers. As an addition to my article customer friendliness tips: customer focus and customer satisfaction you will find below tips to …
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Good agreements make good friends. This is the same with communication. Communication is much more than just talking. You build an efficient conversation. You ensure that your message arrives clearly and clearly at the person participating in the conversation. Preferably in a calm way. The better you master your communication …
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