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When testing began, there were again problems with the federal IT system. Linz is now switching to its own system, and other federal states want to follow suit.
Vienna / Linz. The massive tests began on Friday in three federal states: Vienna, Tirol and Vorarlberg. However, it is accompanied by sometimes massive computer problems. People who tested negative on Tyrol initially were only delayed or not notified of their test results. Also in Vienna there were frequent failures.
However, the tests could be carried out without affecting the people examined, assured the Armed Forces (which organized the tests). The army in Vienna partially switched to analogue operation: the electronic registration system in the town hall failed in the morning. Stadthalle station is particularly popular. Viennese are requested to register at the other Messe Wien and Marx-Halle locations.
During online registrations for the massive tests, an IT glitch caused a stir Wednesday: The federal registration platform went offline, apparently due to a data breach. The data of 800 people is said to have been incorrectly transmitted to third parties.
ÖVP criticizes the federal government
The city of Linz now wants to use its own system, Mayor Klaus Luger (SPÖ) announced to the APA on Friday. The state of Upper Austria wants to decide after the weekend whether to activate its “Plan B”. Governor Thomas Stelzer (ÖVP) spoke of “unsurprising development setbacks”: “As is often the case, the federal government advertises a lot, nothing works.” Instead of the “announced IT solution, the company commissioned by the federal government offers new problems,” explained Luger going alone with the IT program. As of December 8, Linzers can register at www.linz.at.
The country has yet to make a decision. They wanted to wait for the “stress test” on the weekend with the teacher’s test, it was said from Stelzer’s office. By Monday at the latest, it will be clear whether the country will launch its own registration program as well.
The reason Linz will “pull the rip cord” is the “upcoming data chaos at the Health Ministry,” Luger said. For example, educators would have been standing in front of the testing station at the Linz Design Center with reserved spaces on Friday, though their testing doesn’t start until Saturday.
Also in Salzburg, the teachers have already received appointments for Friday. Those affected appeared, and were also examined because the army was already ready for action. Similar setbacks should also occur in Lower Austria. Furthermore, the federal government in Linz opened the registration option too early, even for non-educators, and assigned 60,000 citations instead of the 28,000 planned. That would inevitably lead to crowds, Luger says.
Countries are working on backup solutions
Reports that test data is not immediately fed into the federal live system in Linz (as required by law) are, according to a Linz city spokeswoman, “a rumor. The data can be imported live to EMS ”, he told the“ press ”.
In Tyrol, the federal IT system will no longer be used on weekends. The original plan to carry out the test campaign with the central software provided by the federal government had to be scrapped, it said on Friday. Processing will be done through the company’s own country tool.
In Lower Austria, too, they have been using their own technical solution in the background since Thursday. There are also massive problems “with the software that the federal government makes available,” according to Stefan Spielbichler, a spokesman for Notruf NÖ. The system itself is already available (testung.at). Since then, there have already been more than 50,000 registrations on the platform.
In the background, IT managers in the other federal states are also working on a backup solution, as the “press” knows from well-informed circles. Only in Vorarlberg is he relaxed, where he has relied on his own software from the start. What he soon showed pleased the provincial councilor Christian Gantner in a transmission: “The process is progressing without problems,” he reported. In fact, Vorarlberg was simply better prepared. There they already had “their own platform and were using it”, as a “press” spokesperson explained on request.
For this reason, change was easier in Lower Austria. According to a state spokesperson, “A consistent solution with fully automated processes has been available for months. “Immediately after the decision to test the area, we began to adapt the technical solution that was already working.”
In the background, IT project staff are not surprised that the federal government’s software failed. And he sees the origin of the chaos in the countries themselves, which are now cursing the federal government. The massive tests were originally planned for mid-December, but then the countries would have moved on. The responsible federal company would have had two weeks less time to develop software.
