Apple customers can now file claims as part of the agreement on the slowdown of iPhones


The deal, announced in March, applies to customers who purchased the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, or SE prior to December 21, 2017 and experienced performance issues, according to a website created for users to file claims. Apple (AAPL) it will pay “per eligible device,” the deal says, meaning owners of multiple affected iPhones can file multiple claims.

Affected users must submit a claim online or by mail by October 6 to be eligible for a payment. A court filing in March said the amount each user receives could increase or decrease depending on the number of claims filed, as well as the court-approved additional legal fees and expenses.

Apple agreed to pay up to $ 500 million as part of the settlement agreement earlier this year, culminating in a yearlong legal battle in which it sought to ease a global backlash against its practices.
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The company admitted in December 2017 that it used software updates to slow down older iPhones. Angry customers and technology analysts had previously pointed out that the updates were causing a decrease in performance. Some suggested that Apple did this to force users to upgrade to the latest iPhone model, but the company said its goal was to address issues with older lithium-ion batteries that would cause phones to suddenly shut down to protect their components.
Apple later apologized and offered battery replacements to its customers for $ 79, which it later reduced to $ 29. CEO Tim Cook admitted a year later that the company’s revenue was affected in part by “a significant reduction in prices for iPhone battery replacements. “

The settlement is still subject to final approval, with a hearing scheduled for December 4 in the United States District Court in San Jose, California.

“Payments will be made if the court approves the settlement and after any appeals are resolved,” according to a notice on the claims website.

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