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Woolworths has announced plans to launch a same day delivery service in South Africa.
In a social media post on Monday (November 23), the retailer said that customers can expect the same quality and freshness that they experience in their stores through the service.
It did not provide information on when the service will launch or in what areas the service will be available.
EXCITING NEWS! Coming soon… WOOLIES DASH. Woolies groceries are delivered fast and fresh in an hour. Look at this space 😉 pic.twitter.com/5RpXAOBacz
– Woolworths SA (@WOOLWORTHS_SA) November 23, 2020
The announcement comes after competitors Pick n Pay and Checkers launched similar delivery services in the country.
Pick n Pay recently concluded a agreement to buy Grocery Service Bottles online on demand. Bottles launched in 2016 as an on-demand alcohol delivery app and partnered with Pick n Pay in 2018.
Following a ban on the sale of alcohol in March, Bottles redesigned its app to deliver grocery essentials on demand to customers.
Since its move to grocery stores in late March, the app has reached more than 700,000 downloads and 350,000 registered users. The service offers more than 7,000 products at store prices, with an average delivery time of 90 minutes, Pick n Pay said.
Checkers launched its Sixty60 app in 2019, the service allows customers to accept delivery in 60 minutes or alternatively at a time that suits them best.
Users can pay with a chip-enabled credit or debit card and buyers can track their order during delivery with real-time GPS tracking.
Other changes
Woolworths CEO Roy Bagattini recently said Reuters that the group intends to develop its own beauty brands and explore more convenience store formats.
Bagattini said Woolworths also sees opportunities in the collapse of Edcon, once a major South African clothing retailer that is selling itself to the competition.
Woolworths has also announced a commitment invest a billion rand in its prices over the next two to three years in an attempt to make its products “more accessible to more customers.”
This will include an investment of R750 million in prices for its food business and R250 million in its fashion business.
“In recent years, we have been on a journey to invest in the prices of key product lines and categories to ensure we continue to provide our customers with the value they expect from us,” said Woolworths SA CEO Zyda. Rylands.
“Because we know that our customers are under pressure, we are investing even more in our prices to ensure that we remain relevant and accessible, without compromising our quality.”
Rylands said the first phase will focus on a planned R250 million price investment in the food business and R250 million in the fashion business for this financial year. The investment is focused on the most popular Woolworths products.
In foods, this includes the full range of fresh chicken, such as all whole and portioned chicken packages, except easy-to-cook, shredded and marinated chicken.
“While this investment will initially be more visible in our poultry products, we have also implemented more promotions on the basics of daily life in grocery, home care and personal care to make it more affordable for more customers,” said Rylands.
In the world of fashion, the investment will be made in selected key wardrobe staples, he said.
Woolworths had not responded to inquiries at the time of this writing.
Read: Pick n Pay Launches Black Friday 2020 Deals
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