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By Thobeka Ngema 
2h ago
Durban – CAR Insurance Companies and the South African Insurance Association (SAIA) are aware of rumors circulating about insurance companies failing to pay claims if car accidents occur during the national curfew.
Rumors have been circulating on social media, warning people that accidents during the curfew would not be covered by insurance companies because it was an act of breaking the law.
Earlier this month, President Cyril Ramaphosa announced that the revised curfew was between 11 p.m. and 4 a.m. Except for emergencies and essential workers authorized to work during those times, no one should be away from home. between those moments.
Violation of the regulations can result in a fine, imprisonment for up to six months, or both.
On Monday, a Facebook user encouraged people to take note of the law that stated that if a person was involved in a car accident between curfew hours, insurance companies wouldn’t pay because people weren’t supposed to. they must be on the road during those hours. Sometimes, they were basically breaking the law, unless they had a permit that allowed them to be on the road.
SAIA’s insurance technical advisor, Susan Walls, said some people were allowed to travel, which meant they could legally drive during curfew.
“At all times, not just during the closing, each claim is resolved on its own merits; all circumstances are considered. When extenuating circumstances exist, they will be taken into account. Normal claim procedures should be followed as advised by your insurer in the event you are involved in an accident, ”Walls said.
He said it was advisable for clients to contact their insurer or broker immediately if they knew there was a claim. In the event that policyholders are not sure of the process to follow, they should consult their policy document or contact their insurer or broker.
“SAIA encourages everyone, not just policyholders, to comply with all closing regulations and stay safe,” Walls said.
Auto insurance companies, Auto & General, Budget Insurance, Dialdirect and 1st for Women are included in Telesure Investment Holdings (TIH) short term insurance.
TIH Executive Director Robyn Farrell said: “Driving during curfew would not in itself be a reason to reject a claim. As such, all valid claims will be paid. “
Farrell said the above applies to all of his insurance brands.
Meanwhile, Vickey Swanevelder, director of claims and customer experience for Momentum, said: “The claims process for Momentum Short-term Insurance was unchanged; When a claim is filed, the fund is assessed individually based on the nature of the coverage purchased by the insured. The claim is then paid or rejected accordingly. A claim would not be rejected on the basis of a curfew. “
Daily News
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